Lync Managed Service
Worry-free unified communications for a connected user experience
As organizations face the transition to a full-fledged PBX-replace unified communications system, the expertise and peace of mind provided by the Lync Managed Service is the worry-free alternative. Let’s face it, whether functioning as a stand-alone PBX replacement or integrating with your current PBX, your messaging, collaboration and unified communications system needs to work better than a telephone utility.
Microsoft Lync is a true real-time/synchronous application, so most problems are not reproducible and monitoring needs to be proactive and precise. Synthetic transactions play a huge role where artificial calls, IM sessions and conferences are created on a very frequent basis. All this must be done in such a way so that it doesn’t interfere with performance or usage of the system.
Lync Managed Service provides a skilled group of experts that assures the health and stability of your entire unified communications (UC) system, including IM/presence, voice, video, web conferencing and enterprise voice telephony.
With Lync Managed Service, end-users enjoy better experiences and more productivity, IT saves money and time on deployment, training and management, and your team can refocus on actively supporting the business.