When is a contact center more than a contact center? When it improves the customer experience.
Your people and our sales management technology. Taking your sales to new heights.
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Analyst Report: Competitive Landscape – Microsoft Dynamics CRM Services, N.America and Western Europe (Gartner, Inc.)
Video: Perspectives on CRM from William Band, Forrester Research, Inc.
View our webcast on Global Scalable Contact Centers in MS Dynamics World
The Extended Solutions platform provides the approach and tools for our customers to create any CRM solution to support their unique business processes and requirements. Avanade has used this platform to create some exciting solutions ready for deployment now. Learn more about our extended solutions approach or click on one of the icons below to learn more about our current extended solutions.
We're excited to have the CRM tool up and running. Colleagues across our global network will know excatly what's going on with our clients on a real-time basis.
Global Head of Funds, ABN AMRO Asset Management
Avanade understood the business problem we were trying to solve, and that translated to the selection commitee. It was a very strong partnership between Avanade and Microsoft that won the procurement.
President and Group Chief Executive, CH2M HILL
Additionally, they [Avanade] demonstrated a strong understanding of our requirements and overall context, as well as a high level of commitment. Avanade offered us a high quality implementation with convincing technology.
Head of E-Business, NayaMed
In enlisting the services of Avanade, we are in contact with a team of experts in Microsoft technologies who command solid experience with the implementation of quality solutions, which is fundamental to our activities.
Jean-Francois Le Moigne
Executive Director of Marketing & Alliances for NEC Computers
The main advantage of Avanade is its capacity to understand our situation and its sensitivity towards issues, such as language...which improves our operational effectiveness and efficiency.
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