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Leading Health Insurance Provider Deploys CRM

solutions finder leading health insurance

This health insurance provider used Microsoft Dynamics(r) CRM to support business processes, privacy and compliance requirements, workflow, policies, and terminology.

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PGGM Lays Foundation for Unified Customer Profiles

PGGM faced a major challenge: to convert the data of approximately 3 million customers to a single CRM system. Avanade enabled this by creating a sophisticated functional design.

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Customer Care Accelerator Boosts and Simplifies Sales Processes

Offering sales partners a self-service ordering tool

This Italian leader in fixed and mobile communications didn’t give its salespeople access to its CRM system. As a result, each sales partner, to complete a change order, had to be supported by a back-office operator.

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Customer Care Framework Helps Dutch Telco Improve Call Centre Performance



This telecommunications leader in the Netherlands wanted to improve its customer service by making its high-volume call centres more efficient.

 
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Featured Content

Accelerated deployment
 ​ Everything working together ​
Avanade Q&A
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Avanade Q&A
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​Big IT projects can take months or even years to deploy, right? Not with Avanade.
 
 
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Together, Accenture, Avanade and Microsoft are here to help you succeed.
 
 
 
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Getting Personal: Jonathan Rowley, Director, Microsoft Dynamics® CRM, Avanade UK
 
 
 
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Getting Personal: Ruben Overkemping, Senior Consultant, Microsoft Dynamics® CRM, Avanade Netherlands
 

 

 
Take our CRM test drove  Contact Avanade 
 
 
 
begin quotation   We worked very well together. For us, this constitutes a key point for the success of the project. We are extremely pleased with the speed with which Avanade provided support and the direct communication with our employees. You not only noticed that the consultants are experts in their field, but also their high level of commitment in making the project a success  end quotation Arjen Bruinning Information Manager, PGGM

 

 

 

 

Avanade, Accenture and Microsoft
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