Putting dealers firmly in the driving seat
Incorporating the Microsoft Dynamics® CRM platform, the Avanade xRM solution for dealer management solution brings a familiar and intuitive interface that connects dealerships with manufacturers, service centres, marketing departments, financing agencies, registration departments, insurers and after-market suppliers.
In a competitive market, car dealers and manufacturers are continually looking for new ways to form stronger, longer-lasting relationships with their customers. After all, the relationship doesn’t end with the sale — there’s the servicing, the after-market add-ons and eventually the upgrade to a new model.