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Communications and High Tech

 

Tic Salut Uses CRM to Promote ICT in Healthcare

Tic Salut promotes the use of ICT in the health sector in Catalonia, Spain. Using CRM, it wanted to optimise its relations with healthcare centres and technology suppliers in the region.

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Customer Care Accelerator Boosts and Simplifies Sales Processes

This Italian leader in fixed and mobile communications didn’t give its salespeople access to its CRM system. As a result, each sales partner, to complete a change order, had to be supported by a back-office operator.

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