CRM: Assured for the insurance industry
Need to improve your integration of multichannel distributions? Looking to develop new channels? Avanade’s CRM solutions, built on the Microsoft Dynamics® CRM platform, make it simple for insurance companies, employees, third-party agents and brokers to view consolidated information and handle customer relationships in the best way possible.
Avanade’s CRM solutions will help your insurance company with the following functions:
- Claim management
- Call queuing and automated routing
- E-mail management
- Service scheduling
- Searchable knowledge base
- Service contracts
- Household management
- Broker management
- Marketing campaign functions, including analytics and list management