You have defined your collaboration and social networking strategy and have high expectations for business results. After the implementation, your analysis of the platform consist of only very technical metrics such as number of page views or gigabytes of content. What if you could continuously measure the real impact of the platform, in business terms? [...]
I’ve written previously about the various devices I’m using these days, and how I think the perfect mix of devices is different for each person. I’ve also tried to convey the importance of context when discussing any piece of technology, whether hardware or software. I can spend all day espousing the virtues of smartphones, [...]
Social media can play a strong role in accelerating sales effectiveness in the B2B world – with internal microblogging, communities, knowledge sharing, etc. But, above all, we know that social media has significant impact in the B2C space, mainly for services and marketing. The social channel for business to consumer is becoming increasingly more [...]
Pre-Internet Era The Information Technology (IT) landscape is constantly changing and evolving. Before the Internet and social networking, I relied heavily on computer publications like InfoWorld, Computerworld, Digital Review, Network World, PC Week, PC Magazine, PC World and the ever voluminous (400-600 pages) in-depth Byte magazine for information on the latest computer technologies. During [...]
As IT professionals, we are responsible for providing the tools to help an organization collaborate. We address this by putting in place things like Microsoft SharePoint Server, MySites, Instant Messaging systems, telephone systems, Wikis and other tools. All of these tools are very important and will absolutely help facilitate better collaboration. However, just implementing the [...]
