It seems to me that today’s organizations are demanding more and more from their employees, who are also increasingly becoming information workers. They consume increasing amounts of information and context and they are expected to be constantly informed while producing faster results and making better decisions. It also seems that the employees themselves are expecting [...]
We recently wrapped up a great event with Microsoft Dynamics Convergence 2013 in New Orleans. Thank you to all our customers and guests who were able to join us! With over 10,000 attendees, Convergence is an event like no other—bringing together a community of users, business leaders, partners, and Dynamics technology experts to learn, share, [...]
In a recent, independent global survey, 73 percent of the respondents said that their company has leveraged Big Data to increase revenue. Given that it has the potential of being a strategic differentiator and business asset, this is hardly surprising. However, the road to success seems to be riddled with quite a few traps. As [...]
On the roadmap to customer relationship success is the intersection of customers and insights. This large category of technology discipline involves business intelligence, predictive analytics, and, of course, customer relationship management solutions. Businesses know their customer data is a strategic asset. How they turn that data into insight through CRM analytics ─ to address typical [...]
Whenever I meet customers and I have the opportunity to talk about business intelligence, I am always struck by the universal truth that most enterprises run on Microsoft Excel. This is a great opening to talk about how much is known about the amazing capabilities embedded in the Microsoft BI platform across SQL Server, SharePoint [...]
You have defined your collaboration and social networking strategy and have high expectations for business results. After the implementation, your analysis of the platform consist of only very technical metrics such as number of page views or gigabytes of content. What if you could continuously measure the real impact of the platform, in business terms? [...]
I recently spoke at the Gartner Outsourcing and Strategic Partner Summit in Orlando, Florida on business-aligned outsourcing. This is Gartner’s big event for CIOs and IT/business leaders, sourcing managers, contract managers and vendor managers involved in outsourcing. Avanade has been successfully delivering on business aligned outsourcing strategies for years with its clients so I knew [...]
Some things in life are inevitable: death, taxes and the ability of the tech sector to create acronyms and overly-hyped buzzwords. Today, I’m going to address the latest of those buzzwords, Big Data, and by the end I promise to try to come up with an acronym of my own just for fun. Big [...]
