CEBP: The Heart of all Business Communications

In continuation of the Introduction to the CEBP Series, I offer this third installment to provide an understanding of the CEBP (Communications Enabled Business Processes) Framework itself, which provides the heart of all CEBP application development.  At the time of this writing I am sitting in a café at El Espolon square in Logrono, Spain, [...]

Social Collaboration: The New Reality for 21st Century Companies

Only 7 years ago, in 2005, I remember two co-workers staring at a computer screen and I wasn’t sure what they were looking at. Turns out they were watching someone dance on a site called YouTube. I had no idea what they were talking about, now everybody on the planet knows YouTube. Facebook crossed the 1 billion [...]

Social Media in the Consumer Business Sphere

Social media can play a strong role in accelerating sales effectiveness in the B2B world – with internal microblogging, communities, knowledge sharing, etc. But, above all, we know that social media has significant impact in the B2C space, mainly for services and marketing.   The social channel for business to consumer is becoming increasingly more [...]

The Convergence of Tomorrow’s Technology

Recently I read an article from Inc.com that outlined the six major tech trends for 2012. Inc.com claimed that these trends could create huge opportunities or huge disruptions in the enterprise. As I read through the six trends (predictive technology, HTML5, high resolution displays, social analytics, speech for business and business-ready storage), it struck me [...]

Collaboration Tools, If you Build it Will They Come?

As IT professionals, we are responsible for providing the tools to help an organization collaborate. We address this by putting in place things like Microsoft SharePoint Server, MySites, Instant Messaging systems, telephone systems, Wikis and other tools. All of these tools are very important and will absolutely help facilitate better collaboration. However, just implementing the [...]