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Business Situation
InFocus needed to compete more effectively and profitably in a challenging market. The company determined that a new business management solution was needed to support operations and sales, after outsourcing manufacturing and undergoing consolidation efforts.
Solution
InFocus decommissioned its Oracle software environment and collaborating with Avanade, built a business-aligned infrastructure with Microsoft Dynamics AX as a key element. To support sales and drive revenue, the company deployed Microsoft Dynamics CRM.
Results
- 125 percent improvement in productivity
- More strategic contribution and greater revenue from sales
- 65 percent reduction in annual IT costs
- Enhanced operations that support future growth and change