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This customer provides diverse network facilities and is a national network which provides intensive support to its client. Over the past few years the company has lived through a major development: the change towards a network economy. It had also experienced major growth during the previous year. The organization has three growing office, but suffered from a decentralized structure.
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The company decided that, in order to achieve greater growth and professionalism, it was necessary to implement a new CRM system. Information sharing is what the client needed most. The option for employees to work within a cloud environment would enable them to work more effectively. The client also opted to implement Live Mesh®, which would enable to sharing of dynamic files.
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The new applications have made it much easier for the client to manage appointments centrally and to record, track and monitor them. Microsoft SharePoint® 2007 has also been adopted as an intranet information portal. This system is used for managing event invitations or when other static information needs to be shared across the organization.