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National Australia Bank - Collaboration case study

Company Description

Based in Melbourne, National Australia Bank Group (NAB) is a global financial services company with more than 40,000 employees. Services include retail banking, wealth management, and investment products.

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National Australia Bank

With help from Avanade, National Australia Bank improves the stability and reliability of their technology infrastructure, and streamlines application deployment for 1,200 branch offices

Business Situation

NAB faced several challenges in its IT landscape. The bank managed a highly dispersed technology environment with approximately 30,000 employees working across 1,200 offices in its Australian business division. The bank centrally managed its diverse locations from Melbourne and sought to simplify its IT environment and improve efficiency.

Solution

NAB implemented Microsoft Windows Server 2008 to take advantage of features such as Distributed File System replication and Read-only Domain Controllers.

To improve business agility NAB began building an integrated technology environment that included the Windows Server 2003 R2 Enterprise Edition operating system and standardized desktop based on Windows XP Professional operating system.

NAB also implemented a centralized management and deployment strategy using software such as remote Installation Services in Windows Server 2003, Microsoft Operations Manger 2005 and Microsoft Systems Management Server 2003.

Results

By simplifying application delivery to branch offices with Windows Server 2008, National Australia Bank will be able to deploy software faster and to more locations. Improved software distribution will help bank employees work more efficiently and deliver better customer service as a result. In addition, with Windows Server 2008, the bank can transform its IT environment faster and more effectively to meet changing business needs.

Simplifies Deployment – By simplifying application delivery to branch offices with Windows Server 2008, NAB will be able to deploy software faster and to more locations.
Improves productivity and Customer Service – Improved software distribution will help bank employees work more efficiently and deliver better customer service.
Increases Business Agility – With Windows Server 2008, the bank can transform its IT environment faster and more effectively to meet changing business needs.