Business Situation
The San Diego DPC had a variety of older and heterogonous infrastructure technologies in production, including: GroupWise and Exchange 5.5 for email services and NetWare IIDS and Windows NT for directory, file and print services. The aging infrastructure platform of the City needed to be upgraded to Windows Server 2003 and Exchange 2007. This upgrade would ultimately affect approximately 12,000 users and mailboxes. The goal of the project was to provide a more consolidated IT infrastructure that is simpler to manage and provides an increased level of service, collaboration, and security for its users.

Solution
Avanade provided the following services as part of the project effort:

• Exchange 2007 Design and Implementation
• System Center Operations Manager 2007 Design and Implementation
• ISA 2006 Design and Implementation
• Messaging and Directory Lab Configuration, Testing, and Validation
• Execution and support of the migrations: 
• GroupWise 6.5.x to Exchange 2007
• Exchange 5.5 to Exchange 2007 (Fire Department)
• Windows NT users and computers to Active Directory (Fire Department)
• NT File/Print Migration Plan and Execution (Fire Department)

Results
This project effectively enabled SDDPC to:

• Build a common messaging and collaboration platform throughout the City
• Decrease messaging and directory infrastructure with increased capacity and reliability
• Increase operations and support efficiency with decreased cost of management