Avanade UK CIO Research Reveals How Gaps in Microsoft® Windows XP Migration, BYOD Integration and IT Ownership Issues are Placing Strains on Business Critical Applications
·        Large volumesof unsupported Windows XP applications are a big legacy concern for 80% of CIOsand IT leaders
·        91% of enterprisesare at risk from evolving application legacy pain points as BYOD becomes morewidespread
·        Accountabilityfor emerging Bring Your Own App (BYOA) trend exposes enterprises to millions ofpounds in cost per annum
LONDON – February 20, 2013  Avanade a global business technology solutions andmanaged services provider, today released an independent survey of 200 UK CIOsand IT leaders, revealing worrying trends in enterprise applications for UKPLCs. Specifically, reduced productivity (67%), increased employee frustration(63%) and decreased customer satisfaction (45%) are listed as the top threerisks of poorly designed and integrated applications. The study also highlightsthat these risks are now on the rise due to a large and growing number ofunsupported enterprise applications across legacy platforms. Experts at Avanadeurge businesses to implement a more effective enterprise application strategyto avert these risks and optimise the true potential of new and existing technologiesin the workplace.
“Blind spots in application strategy can mountpressure on businesses leading to increased costs and loss of revenue. Thissurvey reveals that the issue has the potential to escalate unless UKenterprises are able to address key pain-points around new and legacy applications,which are no doubt keeping IT leaders up late at night,” said Chris Lowndes, ApplicationDevelopment Director at Avanade UK. “In terms of legacy infrastructure, WindowsXP in particular hosts a number of business critical applications at risk today,from those that have operated under the radar of IT, to others seen as toocostly to migrate to modern platforms. The emergence of multi-device applicationenvironments born from BYOD platforms, are also introducing similar and entirelynew legacy risks. Moreover, if businesses are able to find a more holisticapproach for application development and maintenance, not only will theyprevent future legacy issues but also more confidently adapt business processesto embrace these new mobile and consumer technologies that are transforming theworkplace.”
With only 14 months to go until the end of Windows XPsupport, more than half (52%) of enterprises do not have formal plans for howto address what will quickly become a legacy problem – one which accounts onaverage for 43% of enterprise desktop infrastructures in the UK today. The lackof a business case is cited as the key barrier to Windows XP applicationmigration in 79% of these organisations. Hence large volumes of unsupported applicationspost-Windows XP are a concern for 80% of CIOs and IT leaders. 91% also saytheir business is at risk from application platform problems in the move towardsmulti-device or BYOD environments.
In a similar manner to BYOD, whereby employees aredriving adoption of workplace technology, the survey also looked at the fastemerging trend of Bring Your Own App (BYOA), in which line of business managersare purchasing applications such as Software-as-a-Service that are not directlyprovisioned by IT. According to the respondents, BYOA is present in over onequarter (27%) of UK businesses today and growing to almost three-quarters (72%)by 2015.  However, with one in three(33%) BYOAs in the enterprise are already unsupported by IT, there is anotherlooming gap in application strategy. 
“Regardless of who owns the application, whether it’s theemployee or IT department, the challenge for businesses is accountability forthat application. According to 94% of IT leaders surveyed, applicationaccountability will intensify their problems with application strategy, and ata cost of £1.8billion per annum to UK enterprises*,” Lowndes added. “Businessesmust seek more effective application strategies to help address these and otherproblems highlighted in the survey. It is important to recognise that it isabout tough transformation and execution. For example, when introducing a newapplication, thefirst step is to understand why the original application needs improving orchanging, and the value this will deliver to the organisation. It is thenimportant to assess this against any remediation effort, and the impact of anew application. Only then can a decision be made. Real advantage comes inhaving the ability to make the assessment process quick, and develop a modelfor remediation or replacement.”
According to the survey nearly half (49%) ofenterprises today don’t have a formal application strategy. Avanade is thereforeurging businesses to review their existing application estate and aim todevelop a more holistic strategy for management and deployment of applications.Not only will this allow businesses to reduce risk and costs but also maximisetheir investment in both legacy infrastructure and new exciting technologiesthat can significantly improve employee productivity and customer satisfaction.
*According to the survey, the average cost of ApplicationAccountability for each enterprise if left unaddressed is £1.35m per annum.According to the Office of National Statistics, in the UK there 1,340enterprises with over 1,000 employees (see: Therefore total cost ofApplication Accountability to UK enterprises is approximately £1.8 billion.

About Avanade
Avanade provides business technology solutions and managedservices that connect insight, innovation and expertise in Microsoft®technologies to help customers realize results. Our people have helpedthousands of organizations in all industries improve business agility, employeeproductivity, and customer loyalty. Avanade combines the collective business,technical and industry expertise of its worldwide network of experts with therigor of an industrialized delivery model to provide high quality solutionsusing proven and emerging technologies with flexible deployment models–onpremises, cloud-based or outsourced. Avanade, which is majority owned byAccenture, was founded in 2000 by Accenture LLP and Microsoft Corporation andhas 17,000 professionals in more than 20 countries. Additional information canbe found at "">
About this Survey
This Survey was conductedby independent research company Vanson Bourne. The survey respondents includeof 200 IT leaders (CIOs, IT Directors) in large enterprise organizations withover 1,000 employees.
Avanadeand the Avanade logo are registered trademarks or trademarks of Avanade Inc.Other product, service, or company names mentioned herein are the trademarks orregistered trademarks of their respective owners.
Avanade: Caroline Overholt
+44 20 7025 1098
Edelman: SophieBloxam
+44 203 047 2036  

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