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AFL - Collaboration case study
AFL
Avanade provided the AFL with a platform to facilitate collaboration and to help lower communication costs
Business Situation

The AFL collaborates with numerous business partners including AFL clubs, state associations, regional game development officers, umpires and game officials, the media, sponsors, and merchandise licensees. Existing communication mechanisms were slow, cumbersome and problematic. The AFL received a high number of repetitive calls regarding routine matters such as current rules and regulations and game information (venue logistics etc). This was exacerbated by confusion as to the content and location of the latest versions of various documents. An example included the provision of weekly performance feedback to geographically diverse national field umpires. The existing process included cutting video tapes and sending them via express post to the various umpires.

Solution

AFLNet provides a secure intranet/extranet platform for the AFL and its key partners (clubs, state associations etc.) to store, manage, publish and collaborate on key content. The solution supports collaboration over a wide range of media types including Microsoft Office documents, PDF, audio, video, and image files. The flexible delivery architecture also supports publishing of key databases and applications. Core features include:

  • Click & drop content management/publishing
  • Authorisation routing/workflow for new content
  • Usage reporting
  • Online provision of surveys
  • Flexible category document structure
  • Powerful text level search capabilities
  • Auto-subscription (and notification) of new/changed content
  • Support for discussion threads
  • Online tutorial-based help

 

Results
  • Promotes regular communication of the latest information.
  • Lower communication costs (i.e. reduces paper trail & faxing).
  • Single point of reference for information/content.
  • Fast & cost effectively functional business solution implemented in as little as 6 weeks.
  • Provides a platform for the future provision of shared services (finance, memberships, etc.). Overall, to provide a platform to help reduce the cost of football for the AFL and its affiliates (especially clubs).

 

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