Do you find it difficult to track complaints or manage business inquiries? Are you challenged with the management of grant requests and the distribution of payments? Or, is the volume of rebate claims and your verification process a burden especially across multiple programs? The Avanade Case, Grants and Rebates Management solution helps your organization efficiently manage cases, process claims and allocate grants for the most complex, data-heavy and time-consuming customer interactions. You also have the flexibility to deploy in the cloud or on-premise.Our solution is an intuitive xRM solution based on Microsoft Dynamics® CRM 2011. It is a standardized, yet configurable platform that we tailor to your organization’s individual case, grants or rebates management approach. A solution designed to support a wide variety of programs you want to roll out−now or in the future. We also ensure your solution closely integrates with your other systems including: enterprise resource planning, business intelligence, finance, etc. Based on our reusable assets that have been rigorously tested, you’ll be able to:
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