Avanade Online Services for CRM

Deploying a customer relationship management (CRM) solution internally is time- and resource-intensive. In addition, upfront licence, deployment and operational support costs can reduce the return on investment. While many companies need a robust CRM solution to stay competitive they simply can’t justify the cost in the face of shrinking budgets.

Avanade Online Services (AOS) for CRM offers a complete software-as-a-service CRM solution. Based on Microsoft Dynamics® CRM, the software is the same as you would get on-premises. But with AOS for CRM you access it in the cloud, as a web-based CRM service. AOS for CRM comes with pre-built functionality that addresses the most commonly requested CRM features not available out of the box. AOS for CRM also enables you to:

• Conserve capital with predictable monthly costs and a pay-as-you-go model
• Respond quickly to evolving business and competitive opportunities by changing CRM options and functionality as they happen
• Implement a complete CRM solution with lower risk, reduced costs and faster time to value, as AOS includes applications, infrastructure, management and 24x7 enterprise-class support

Customer relationships evolve. Learn more about how together we can help you drive sales, customer service and marketing.​