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Cloud-based multi-channel solution helps retailers drive growth.

Today, retailers need to provide an effective end-to-end customer experience across multiple channels such as the web, mobile and PC in order to more effectively engage customers, maximize ROI and lower operating costs.

Connected Store for Retail provides a fully integrated solution across all channels - from in-store and point-of-sale to e-commerce and mobile which improves and differentiates the shopping experience. Leveraging Microsoft Dynamics CRM, the Connected Store offering make it possible for retailers to predict fluctuations in demand and scale store infrastructure by reducing customer wait time during check-out. The solution helps retailers implement process improvements such as using mobile devices to process in-store sales. The solution also offers advanced analytics to help pinpoint areas to improve store performance.
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