Business Situation

Applied has developed an industry leading automation solution for insurance carriers, the Diamond System. This comprehensive system provides a range of business solutions including policy processing, claims management and billing that have traditionally required a mainframe solution. To ensure customer satisfaction and adoption, Applied needs to provide it’s customers with experienced services resources to assist with the complex customization and integration work often required for implementation. 

Solution

Avanade is working with Applied to provide the necessary project management and technical skills to successfully deliver implementations for some of the largest insurance companies.

Results

By leveraging Avanade’s deep Microsoft technical expertise, Applied now has access to the service capacity it needs in order to go after the largest customers in the marketplace. They now have the ability to continue to grow market share, while improving their product offerings and integrating new technologies into their business solution.