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Company Description
CACEIS is a banking group owned by Crédit Agricole S.A. (85 percent) and NATIXIS (15 percent). It specialises in financial services for institutional investors, management companies and major corporations. Present in Europe, North America and Asia, CACEIS offers a comprehensive range of products and services: custodian bank — conservation, administration of funds, issuer services. With assets of €2330 billion in conservation and €1060 billion in administration, CACEIS is one of the world leaders in asset servicing, the foremost custodian bank and the top funds administrator in Europe (figures as at 31 December 2009).
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Case Study: Simplifying customer AGMs
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Caceis
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Business Situation
CACEIS Corporate Trust (CT) is the French subsidiary of the CACEIS banking group and specialises in issuer services. The Trust required mew software to
manage annual general meetings (AGMs) for its clients.
Solution
Avanade delivered a sophisticated software client with a rich user interface that made it easy for CACEIS CT’s staff to use the system. The system integrated with diaries in Lotus Notes® for scheduling. Avanade built the system using Microsoft® Windows® Workflow Foundation and Microsoft .NET™3.5.
Results
CACEIS CT now has a system that is robust enough to cope with more AGMs, more customers and increased numbers of shareholders. The new system is upgradeable, which makes it easier to add new functionality and support changes in legislation. The new general meeting management tool will ultimately eliminate the need for Lotus Notes licensing, thus leading to substantial cost savings.
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The general meetings division particularly appreciates the grapical improvements, with accelerated screen displays and fewer screens required to perform an action
Marie-Claire Jolivet
General Meetings Divisional Manager
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