A client, with many touch points, Gresvig's overall objective was to streamline their business, increasing eCommerce traffic and direct online sales. All of which, would allow them to achieve their goal in becoming a true multi-channel organisation within 5 years.

Solution
Working in close collaboration with the client, Avanade built a state-of-the-art eCommerce site using Avanade Connected Methods for .NET 2.1, Commerce Server 2007 and BizTalk.

The back-end systems is divided into 2 parts:

• ERP – contains all products available within Gresvig's corporation. ERP is about to be replaced with a brand new one during Q2 2009. eCommerce solution will have to be adjusted on the BizTalk connector layer towards the new ERP. The impact is very low since BizTalk is a very versatile platform that will be able to “re-connect” with fewer issues
• WMS – handles warehouse management only. Orders, warehouse status, etc. eCommerce has no connections to WMS

• Pilot project delivered June 2008 - on time and on budget
• Greatly increased system stability
• Improved customer experience