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Mercer - Application Development Case Study
Mercer
Business Situation
Mercer wanted to minimize health-related costs and risks impacting business performance and profitability. They wanted to build a solution that:
  • Would track employee absence and allow customers to manage these absences more effectively.
  • Had the resilience to support a global audience, but be flexible enough to evolve in a market where it was brand new
  • Was adaptable enough to eventually integrate with other client applications such as payroll systems

 

Solution
With Mercer HR’s clear specifications , Avanade built the Healthconnect solution, a .NET-based application built on the Avanade Connected Architecture for .NET. Healthconnect is fully managed and maintained by Mercer HR. Employees use it to track their absences.

Microsoft Windows 2000 Server is functioning as Healthconnect’s application and web server, with Microsoft Message Queuing being used for all asynchronous messaging. All the information is stored in a back-end Microsoft SQL Server 2000 database that will allow Healthconnect to scale both upwards and outwards.

“ Mercer selected ACA because of its ability to shorten the development time," said Mindy Daeschner, Health Consultant at Mercer. "Our clients wanted Healthconnect implemented, so speed to market was key in the decision making process.”

 

Results
The Healthconnect solution:

  • Enables proactive management of absence throughout organization.
  • Enables short-term absence reduction through better absence management processes.
  • Reduces incidents of long-term absence through early assessment and rapid intervention.
  • Reduces risk of litigation from work related conditions and accidents.
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