Business Situation
These two distinct areas of the business evolved over a period of time resulting in disparate databases complicated by non-trackable retrieval systems. Thiess Services required Avanade to develop a system to bridge information gaps, build in benchmarks and accountability to meet KPI’s, eliminate costly manual data duplication, create a tracking system and streamline management.

Solution
Avanade designed and developed an integrated, multi-task Intranet solution across the Thiess Services enterprise. The Thiess Services Tracking System (TSTS) – links all processes and manages all facets of the waste operation cycle ‘live’

Results 

• Streamlined business process efficiencies

• Increased speed and ability to track performance according to business KPI's

• Remove need for error prone manual entry

• Ability to assess contractor efficiency

• Automated waste screening in line with environmental legislation

• Accurate record keeping and audit trails

• Security, with controlled access to functions and data

• Access to 'live' data

• Advanced search locates information anywhere in the amalgamated database

• Powerful, in-built system maintenance