Westfriesgasthuis – ERP Case Study

Blog | Careers | Contact

Company Description

The Westfriesgasthuis hospital in Hoorn is a general hospital with an admission capacity of 506 approved beds and around 258,000 outpatient visits each year. Twenty-six specialisms are represented among the hospital's medical staff. As an independent hospital, Westfriesgasthuis provides high-quality basic care and also practices a number of more specialized or cross-hospital functions. It is dedicated to collaborating with other healthcare providers and is conscious of its social responsibility.

Related Information

Westfriesgasthuis ERP solution

View the complete list of case studies.

Search by Service, Industry, or Country

Westfriesgasthuis

Westfriesgasthuis hospital improves operational processes and reduces costs

Business situation

Many hospitals adopt the same philosophy for their ICT systems: they seek out and implement the most suitable application for each individual process or problem. In the long run, this approach results in a highly diverse application landscape, with all the management and licensing issues that this brings. Westfriesgasthuis hospital decided on a change of direction and started looking for a simpler, cheaper, and more efficient system.

Solution

When choosing the system, Westfriesgasthuis hospital focused primarily on the effort needed to achieve the required functionality and on the level of management effort required to maintain the application. Following an intensive selection process, the ERP solution AX4Health, constructed in Microsoft Dynamics AX, was selected. The great thing about AX4Health is that by being smart about the way you set up and configure the solution, you can tailor it almost entirely to your own processes and methods.

Results

The fact that the processes are now better organized is a major benefit for the Westfriesgasthuis hospital. All processes in the AX environment are integrated, so there is a direct link between the purchasing process and the administrative process, in other words between the purchasing and administrative departments. As a result, employees now work together more often, and are able to co-ordinate their processes more effectively, improving efficiency in the hospital.