In order to align with an increased focus on globalization, this leading candy company wanted to migrate its legacy Lotus Notes users to Exchange 2003. The company had 150 locations all using a decentralized region-specific messaging system. Problems with the legacy system included:

• Limited access to the Internet.
• Lack of standardization across email clients leading to increased operational costs.
• Inability to support organization’s availability requirements.
• No predictive/proactive monitoring management solution.
• Non-integration with Active Directory.
• Limited mobile device integration.
  
  

Accenture and Avanade worked as a team to migrate and consolidate 10,000 Lotus Notes mailboxes across 150 locations to three consolidated global data center on Microsoft Clustered Exchange 2003. The team completed the entire migration in three months migrating 1,000-1,500 mailboxes per week.

Despite an intense delivery schedule, the team ensured minimal disruption to daily business operations. The end result was a robust Exchange 2003 messaging system with the following benefits:

• Reduced IT overhead.
• Increased user productivity and collaboration.
• Greatly improved security.
• Improved reliability with high availability and fault tolerance.
• Ability to shut down several hundred apps and approx 30 servers with an estimated 10% reduction in messaging traffic volume.
• Cleaner roadmap for future change.