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Avanade Online Services for CRM

Deploying CRM internally can be time- and resource-intensive—and the upfront license, CRM deployment costs and operational support can reduce the return on investment. The fact is that many companies need a robust CRM solution to stay competitive, but they simply can’t justify the cost in the face of shrinking budgets.

Avanade Online Services (AOS) for CRM offers a complete solution based on Microsoft Dynamics® CRM. You’ll get the same software; the only difference is that you’ll access your CRM software as a service in the “cloud.” When you use AOS for CRM, you’ll get prebuilt functionality that addresses the most commonly requested CRM features not available out of the box. You’ll also be able to:

  • Conserve capital with predictable monthly costs and a pay-as-you-go model
  • Respond quickly to changing business and competitive opportunities with the ability to change and reconfigure CRM options and functionality on the fly
  • Implement a complete CRM solution with lower risk, reduced costs and faster time to value with AOS, which includes the outsourced applications, infrastructure, support and maintenance

Customer relationships evolve. Learn more about how together we can help you drive sales, customer service and marketing.​

Additional Resources


Brochure: AOS for CRM
US English | 62KB
Brochure: AOS for CRM Introduction
US English | 789KB
Case Study: Accenture
US English | 252KB
Perspective: AOS for CRM
US English | 204KB