xRM

Microsoft Dynamics® CRM was originally written to manage customer relations, but the CRM platform is so flexible, innovative and collaborative that it’s perfect for a wide range of other business applications too. As a result, Microsoft created Microsoft xRM, in which you can build any type of solution using the CRM platform.

With Avanade xRM, we can help you create a wide variety of CRM solutions for a fraction of the cost of building them from the ground up. For instance, you might need a problem management solution for your help desk or a vendor relationship system that integrates with your existing CRM system. Based on Microsoft Dynamics CRM, Avanade xRM makes it easy to deploy innovative solutions, and you’ll be able to:

• Get a solid infrastructure for all your line-of-business (LOB) applications
• Eliminate the majority of development work required to get an application off the ground
• Reduce costs substantially with up to 70 percent less development time
• Integrate with other Microsoft applications out of the box
• Get offline synchronization functionality built in
• Take advantage of full security features embedded into the solution
• Deploy xRM via the Internet

Customer relationships evolve. Learn more about how together we can help you drive sales, customer service and marketing.​