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Company Description
Farstad Shipping ASA is a major international supplier of large, modern offshore support vessels. The company's head quarter is located in Ålesund on the North West coast of Norway. The company's activites are run from offices in Ålesund, Aberdeen, Melbourne, Perth, Singapore, Macae and Rio de Janeiro by a total of 190 employees.
The total number of sailors is approximately 1,710.
Farstad Shipping has a fleet of 58 vessels and 4 under construction.
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FARSTAD
Chartering solution for international shipping based on Microsoft Dynamics CRM
Business Situation
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Farstad did not have a solution or common way of managing its chartering process. After having defined the common requirements, they engaged Avanade to implement Dynamics™ CRM as their global, centralized chartering solution.
Solution
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Dynamics CRM 4.0 has been configured to store chartering information, containing detailed information about the contracts, rates, vessels and periods. Sales Order is used to store periodically invoice information. This in addition to the basic CRM functionality.
Results
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Farstad is now able to store and handle chartering information in one common solution, share data amongst all users and enable easier analysis of information through contract overview and utilization reports. The solution ensures that all required chartering information is precisely entered in a structured way, giving a high quality of the information. The new system supports Farstad’s vision of being best when it comes to quality.
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Avanade helps us with implementing Farstad Shipping’s business strategy.
Einar Garshol
ICT Director
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