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Itella
Global intranet renewal: one global intranet with profiling and team sites
Business Situation​​​
​Itella was faced with an existing intranet that was fractured and did not fulfill the needs of a modern, international company. There were many local intranets and parallel systems in use and usability was poor for both editors and users. In addition, Itella was lacking social media tools in internal communications.

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​Solution
​Avanade and Accenture defined a new global social concept. The solution was based upon Microsoft Sharepoint® 2010 including publishing, team sites, people profiles and search.  As part of this process, content targetting is based on profiles and interests.

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​Results
​Today, Itella has a sophisticated intranet solution, based on a global system that links countries and business groups. User adoption has been a success, as content editor are very satisfied with enhanced publishing tools. Interaction and dialogue across organization has improved due to the social tools such as blogs and discussion elements. In addition, the team sites have been well adopted: during the first year around 300 have been established.
 
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begin quotation   Overall we are happy with the intranet solution, as we have been able to achieve our key objectives: one integrated, easy-to-use global intranet that is enabling knowledge sharing, interaction and collaboration.  end quotation Tiia Välttilä Project Manager, Internal Communications
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