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Company Description
TDC is the leading Danish provider of communications solutions and Pay-TV with market leadership across all segments in the domestic market. In all other Nordic countries, TDC is the main challenger in the business market. The former state monopoly has 10.423 employees.
Today we are the leading Danish provider of communications solutions with market leadership across all segments in the domestic market. In the other Nordic countries, TDC is the main challenger in the Business market.
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TDC
Avanade manages TDC's employee portal to make it more effective
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Business Situation
TDC’s employee portal was slow, buggy and lacking in features. It needed to fix and upgrade the portal to improve employee satisfaction with the system.
Solution
Avanade began the project by fixing the problems that was causing poor performance – speeding up performance and fixing the bugs. This was done with by a rewrite of the code to ensure a 'catch all' of the bugs left from the initial development of the Portal. With an Avanade consultant on site one day a week, supported by a small team in our offshore delivery unit in India, we can maintain a close relationship with the client and ensure a ready, and responsive, service capacity.
Results
For TDC, employee satisfaction is a top priority. Therefore, an easy-to-use, efficient and fully-functional portal is an essential requirement, as it helps the company communicate with its employees. The communications and HR department are very happy with the results thus far.
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