Business SituationThe legacy system ran a mixture of operating systems which included Windows 95 and Windows NT Workstation 4.0. This inconsistency across the network has led to an increase in the number of administration tasks the IT team are required to perform in order to keep the system up and running. The development of a standard operating system was seen as a critical step to providing greater system stability.
SolutionTo deliver a XP Pilot project to create a Standard Operating Environment (SOE) for use on desktop and notebook computers. The Pilots objectives were to:
ResultsThe new functionality of Windows XP has provided the pilot Hamersley Iron users with a far easier user interface.Together with the help and support functionality, it caters for a variety of skill sets and knowledge. "We've found Windows XP to be a much better solution for our company; it's simple and intuitive for our infrequent users, yet powerful enough for our end users," said Sylvia Ordonez, IT Support Coordinator, Hamersley Iron.