Business SituationHitachi was utilizing old, heavily customized Microsoft Dynamics AX solutions. In addition, it did not feel it was getting value for money with the premium services from its existing supplier. Hitachi wanted faster delivery.
SolutionHitachi decided to upgrade to Microsoft Dynamics AX 2009, leveraging the enhanced new functionality, especially around warehouse management. Because Hitachi wanted to minimize the number of customizations it decided to review all program customizations together with business processes and usage of a more standard AX solution.
ResultsAvanade delivered the Microsoft Dynamics AX 2009 upgrade, which allows Hitachi to save more than 50% on customized hours. This more streamlined solution allows better performance and improved response time in the new Microsoft Dynamics AX 2009 environment. With a more efficient set up on a platform for the future, together with easier access to business critical information, this will help secure future profit.