The customer has a number of home grown department Intranet sites that vary in content and collaboration. This created several problems:

• Loss in employee productivity
• Increase in e-mail traffic for communication
• Branding, content and communication not consistent
• No standards or policies regarding intranet
• Various technologies and custom development

The objective of the project was to create both the SharePoint foundation and a set of processes to enable the customer to achieve the intranet strategy and business results. The Intranet upgrade project included the following:

• Foundation for Employee Communication
• One stop shopping - central source for information
• Timely and consistent information
• Stronger sense of community for employees
• Personalized home page
• Departments empowered to manage own information
• Decrease user frustration
• Improved navigation as a result of the development of a new Information Architecture.
• Intuitive design
• Leverage Avanade’s ACA Portal asset to speed results
• Leverage out-of-the-box SharePoint capabilities as much as possible
• Develop Best Practice Intranet Governance Approach
• Provide processes and best practices that enable TPNA to continue to achieve business goals from their Intranet Strategy
• Leverage Avanade’s experience in implementing SharePoint Portals
• Leverage Avanade’s Graphic Design capabilities

• Reduced reliance on customer’s Web Developers to manage and edit content. These developers can focus more on writing code.
• Improved site taxonomy allows users to find and use the content and documents that they need to get their jobs done.
• Custom developed Employee Directory, Department Directory, and People Search Web Parts provide users with improved tools for locating other employees.
• Consistent graphic design and governance process allow the Intranet team to focus on building capabilities that can be more widely re-used by the organization.