Flexibility, efficiency and smart insight to cut cost-to-serve. The convergence of evolving customer demands, advances in smart technologies and the effects of market deregulation are forcing utilities to rethink their business models and supporting technology platforms. The Avanade ERP for Utilities and Energy providers solution, based on Microsoft Dynamics AX and MECOMS, embraces these challenges and create new business value for utilities and energy providers.The Avanade solution helps utilities and energy providers achieve efficiency, flexibility and insight to substantially cut cost-to-serve and improve customer satisfaction. The solution, driven by industry leading practices, supports all major commodities including electricity, heating, cooling, gas and water – in both regulated and deregulated markets.We offer a complete, end-to-end, integrated solution that delivers customer information systems (CIS), customer relationship management (CRM), and meter data management (MDM) functionality, on top of robust enterprise resource planning (ERP) and business intelligence (BI) capabilities.By taking advantage of this solution, you’ll be able to:
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