In 2007 Avanade was invited as a technology partner to work with Telenor on an organizational change program, to build a collaboration platform using Microsoft Office Communication Server® (OCS).
Avanade also set up Microsoft Office Communications Server® 2007 R2. OCS provides instant messaging and presence information so employees can see if a colleague is available or busy. By giving a real-time alternative to email and phone calls, this tool improves communication between individuals and within teams.
In partnership with Avanade, Telenor can now build on a global platform for collaboration.
Telenor estimates that out of 100 Live Meetings, more than 20 of these can be associated with cost and time savings due to less travel and more effective meetings.
Increased efficiency, shared best practices and reduced duplication of work gives Telenor a competitive advantage.