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Solutions to drive quality, control and profitability

Service businesses need to design, manage and control operations, budgets, staffing and execution, and provide visibility over the entire process. Without this visibility, you can’t produce the timely and accurate information you need to consistently drive customer satisfaction – not to mention profitability.

To make smarter decisions faster, service organisations need to mine and assess the data that blends both financial and client-specific facts to understand which clients and projects are most worthwhile. Microsoft Dynamics 365 supplies the end-to-end modern, integrated platform in the cloud that will provide leaders across your organisation with one source of the truth.

Our approach bridges business and technology

Avanade Intelligent Enterprise Solutions for Service Industries is our implementation program for service organisations – delivering more value, faster, with less risk and at a lower cost. Our proven approach bridges the gap between business and technology, by using best-practice business processes.

“Our program team is a three-legged stool: the business, IT and Avanade."

Brian Swenson Chief Process Officer, HNTB
BROCHURE

Avanade Intelligent Enterprise for professional services

To be successful service organisations need to become Intelligent Enterprises.

Client Stories

HNTB: Digital transformation in the engineering industry

HNTB leveraged Avanade’s business process design, ERP and CRM experience to replace 55 unique and custom applications.

The Project Connected Workforce and Connected Company

Achieving it can bring your project- or services-based business to new heights.

Ismael Quteifan: What’s new in Dynamics 365 for service industries

Updates on field service, rental fleet and consignment stock management advancements

Microsoft Dynamics Services Research

New research ranks Accenture and Avanade as leaders for Microsoft Dynamics implementation services.

HNTB: Digital transformation in the engineering industry

HNTB leveraged Avanade’s business process design, ERP and CRM experience to replace 55 unique and custom applications.

Next steps

Find out more about how Avanade’s Service Industries solutions can make your business an intelligent enterprise.

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