New thinking about design, innovation, technology

Over the past few years, we’ve watched, read and talked with colleagues, friends and family about the impact technology is having on society. As technology is increasingly ingrained into our professional and personal lives, businesses can no longer be passive participants in this change.

If you’re like most companies, you’re either embarking on or are already underway with some sort of business transformation, made possible by the democratisation of advanced technology. It’s a complex journey, especially when you’re developing or implementing strategy while riding waves of change in social, mobile, cloud and data – and, now, artificial intelligence, blockchain and, potentially, quantum computing.

Making a human impact

Large organizations need to consider the impact that their transformations will have on their employees, their customers and society at large. They need to act responsibly and develop principles to implement that responsibility. These principles should inform how you think about design, innovation and technology too. We foresee three trendlines where these considerations may be most important over the next year or so:

Learn more by reading our Trendlines report.


Rethink how you cultivate trustworthy technology

Results and insights from our Global Digital Ethics Survey.


Trendlines: Rise of the (service) robots

Rethink your workforce to get the most out of physical automation

Business Issue

Beyond the Buzzword

Next steps

Learn more about the trendlines that will impact your customers, your employees and society at large.

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