Beyond remote assistance: ControlSight brings XR, IoT and Digital Twins together, presented by Alexander Meijers, Global XR Tech Lead, and Jens Grambau, Dynamics 365CE Sub Offering Service Lead.
Join this session to see how Avanade helps field service organizations by taking Microsoft technology to the next level. The Avanade ControlSight solution brings extended reality (XR), IoT and Digital Twins together providing insights and control over assets using augmented glasses. Learn how to enhance the mobile experience for field workers using contextual information based on their location, role and task.
Nancie Calder
Global Dynamics 365 Customer & Field Service Lead
Alexander Meijers
Global XR Tech Lead
Jens Grambau
Dynamics 365CE Sub Offering Service Lead
Dan Cefaratti
North America Field Service Lead
Matt Hulbert
Executive Experience Director
Scott LeFante
Director, Technology Leadership
Read our guides, informed by research and work with global clients, to understand how to get the most value from new technologies to improve your field service performance.
Don’t be left in the past. Experience tomorrow’s mainstream technology today with connected workers, equipment and analytics.
If you’re looking to improve first time fix rates, mean time to repair, and employee retention and customer satisfaction, learn more our modern connected field service solutions. They’re available today and can help you achieve these common business objectives and more. Contact us to request a demo.
This solution demonstrates how to conquer common field service challenges with real-time digital mixed reality (MR) remote support. We’ll show how to use Microsoft Hololens to capture and live-share complex service scenarios with experts to drive better service outcomes faster, from anywhere.
We’ll share how to use IoT alerts, mobile inspection capabilities and predictive machine learning to identify and solve asset problems fast, or before they ever happen.
Experience Microsoft Hololens mixed reality paired with Microsoft Guides. Through this solution, heads-up digital manuals and training displays enable your employees to get hands-on learning and step-by-step instructions more effectively.