We’re hiring a Solution Architect to join our Data & AI Practice, helping enterprise clients bring their vision to life through impactful, responsible, and scalable Data & AI solutions.
This is a senior, client-facing leadership role - perfect for someone who thrives at the intersection of technical innovation, business strategy, and delivery excellence. From shaping deals and crafting solution roadmaps to mentoring delivery teams and leading Agentic AI and data platform engagements, this role is about creating real impact — at scale.

As an Architect within our Data & AI practice, you'll deliver Agentic AI and data platform solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning through gaining deep insight into our customers challenges and needs, taking responsibility for the technical design and solution for large scale analytical solutions. You’ll provide guidance and technical leadership to teams of data & AI engineers whilst building relationships with our clients to become a trusted advisor.

Key Responsibilities:

• As an architect assigned to one or more client projects, you will work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts.

• Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business.

• As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization.

• Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams.

• Engage in early conversations with clients, partners and sales teams to support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers.

• Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support GTM activities.

• Drive the evolution of best practices and methodologies for AI development, including data management, model training, fine-tuning, and deployment.

• Stay abreast of the latest advancements in AI and data technologies and incorporate relevant innovations into our solutions.

• Vale refeição ou alimentação
• Cartão Multibenefícios (até Consultor(a) Sênior)
• Convênio médico e odontológico
• Certificações e treinamentos
• Seguro de vida
• Previdência privada
• Avababy: acompanhamento da gestação e kit para novos pais e mães
• Participação nos resultados da empresa
• Wellhub
• Auxílio creche
• Mentoria de carreira
• Política de Birthday Off (um dia de folga no mês do seu aniversário)
• Sessões de bem-estar
• Para cargos gerenciais: veículo corporativo, estacionamento e auxílio combustível

• Desenvolver, estruturar e otimizar pipelines de dados escaláveis e performáticos;
• Projetar arquiteturas modernas para soluções de IA, GenAI e AI Agents;
• Integrar modelos de IA generativa em ambientes corporativos e aplicações de negócio;
• Construir e manter soluções utilizando Large Language Models (LLMs);
• Processar, transformar e governar dados estruturados e não estruturados;
• Desenvolver integrações por meio de APIs, microsserviços e automações;
• Implementar soluções utilizando frameworks de AI Agents e RAG (Retrieval-Augmented Generation);
• Garantir qualidade, segurança, performance e observabilidade dos pipelines de dados;
• Colaborar com times de Data Science, Engenharia, Cloud e Produto;
• Apoiar decisões técnicas e evolução da arquitetura de dados e IA;
• Participar de iniciativas estratégicas de inovação e uso de inteligência artificial nos negócios.

Summary  

In this role, you will collaborate closely with our clients to deliver comprehensive, cross-capability solutions and services. By leveraging your technical expertise, business acumen, and industry insights, you will manage the entire post-sales delivery and support process, ensuring that the right resources are deployed at the right time to achieve optimal customer outcomes. A key aspect of your role will be driving innovation in the solutions we provide, continuously seeking new ways to enhance value and deliver cutting-edge results for our customers.

Key Responsibilities

Building and maintaining strong customer relationships will be at the heart of your role. You will act as a trusted advisor to our clients, understanding their business needs and objectives, and providing tailored solutions to help them achieve their goals. Your ability to foster and nurture these relationships will be crucial in driving customer satisfaction and long-term success.

Experience collaborating closely with development and testing teams in a continuous integration methodology to successfully bring additional service components into production and ensure their ongoing commercial success, is essential.
The ideal candidate will possess a passion for technology, a drive for customer value and strategic outcomes, and demonstrable experience in a customer-facing roles.
By joining the UK Delivery Centre, you will have a fantastic opportunity to operate at the forefront of technology, with access to the best clients across the world, working on challenging and exciting services & solutions.

We are a diverse team, and we are proud of our culture that welcomes every individual. In our teams you will find talented and passionate technologists, with a humble, collaborative, and positive attitude. We promise to invest in you and help give you the platform for continuous learning and development. Come Join Us.

1. Service Delivery Management:
· Take ownership for the effective delivery of commercially successful engagements within an ITIL and DevOps services framework.
· Oversee the end-to-end delivery of services to clients, ensuring that all service level agreements (SLAs) are met or exceeded.
· Coordinate with internal teams to ensure seamless service delivery and address any issues promptly.
· Develop and implement service improvement plans to enhance service quality and efficiency.
· Manage the release management cycle, planning, resourcing, and governance to successfully release new service components through to deployment.
· Lead the continued adoption of Agile practices to create a culture of continuous integration in a client-facing environment.
· Lead the UKDC team members delivering at the customer site, ensuring effective collaboration and performance.

2. Client Success Management:
· Build and maintain strong relationships with clients, acting as their primary point of contact.
· Understand clients' business needs and objectives, and provide tailored solutions to help them achieve their goals.
· Monitor client satisfaction and proactively address any concerns or issues.
· Conduct regular Reviews with clients to review their progress and address any needs or challenges.
· Identify opportunities for upselling and cross-selling additional services or products to clients.

3. Client Success Account Management:

· Manage a portfolio of UKDC client accounts, ensuring their ongoing success and satisfaction.
· Collaborate with clients to develop strategic plans that align with their business objectives.
· Provide client with regular service analysis and develop ideas for service improvements.
· Ensure effective communication with clients to manage expectations and demonstrate value.

4. Reporting and Analysis:
· Prepare and present regular reports on service delivery performance and customer satisfaction metrics.
· Analyse data to identify trends and areas for improvement, and implement corrective actions as needed.

5. Collaboration and Communication:
Collaborate with sales, marketing, and product teams to ensure a cohesive approach to customer success.
· Communicate effectively with clients and internal stakeholders to ensure alignment and transparency.

6. Team Support & Collaboration
Has experience working with and guiding peers or virtual teams. Promotes a collaborative and inclusive team culture, encourages knowledge sharing, and supports team alignment across functions. Acts as a point of contact for day-to-day guidance and helps foster a positive, productive working environment.

7.Enabling Change
Supports transformation efforts and helps drive adoption of new technologies or processes with customers and internal teams. Contributes to change initiatives by sharing feedback, identifying opportunities, and helping others navigate new ways of working.