Business SituationWhen the Dollar Thrifty Automotive Group’s business critical application experienced performance issues it threatened online sales and customer satisfaction.
The application, which ran on an Oracle Database 10g platform, puts “product on the shelf” for online customers. If customers’ queries against the Rate Engine database are not returned within a certain time limit, Dollar Thrifty Automotive Group can’t make a sale. The company faced a decision: either add additional UNIX hardware and upgrade its Oracle software, or migrate to another database platform.
''We needed the A-team to bring this critical infrastructure online. During the assessment, it was clear that Avanade could rise to the challenge.''