Be more with Copilot in Insurance
Be more efficient, productive and data-driven with Microsoft Copilot. Reduce cost, be more operationally efficient and improve CX - with Copilot by your side.
How Copilot changes insurance
For claims adjusters
When assessing motor claims, John is always short of time. Copilot swiftly extracts essential company data to pre-populate the relevant forms, ensuring there are fewer manual errors to slow down the process. Copilot keeps John up-to-date with policy changes, so he knows if the person claiming is covered.
To precisely work out payment details and ensure consistency, Copilot pulls together similar cases during the last year. Copilot also looks out for phrases that may indicate this is a fraudulent claim. This helps John to reduce time on mundane tasks and spend more time with the customer.
As a broker, Helen enjoys finding the best deals for her clients. But there is so much choice. Copilot helps Helen discover and summarize the best options in the market, empowers her with quick and accurate answers from various knowledge sources and reduces response times, leading to an increase in bind rate (number of quotes converted into policies).
Helen now spends less time on routine tasks, her relationships with the carriers has improved and Copilot helps her personalize recommendations, making her customers feel they are getting an exceptional service.
Be more effective with Copilot
Imagine what you will do with Microsoft Copilot
Produce quotes faster, process claims quicker, personalize your offers, proactively detect cyberthreats, improve underwriting times and increase broker and customer satisfaction - see what happens when Copilot is at your fingertips.
Avanade is the proven choice for AI on Microsoft
We integrate unrivaled AI expertise, strategic collaboration with Accenture and Microsoft, and proven frameworks to elevate innovation with Copilot—boosting employee productivity, enhancing customer experience and strengthening security teams.
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