Our creativity and technology expertise, together with the power of Sitecore, delivers a peerless customer experience partnership.

Incredible modern customer experiences may be powered by technology, but they’re designed and built by people. Avanade’s design-led thinking and storytelling approach helps businesses maintain a customer-centric mindset to accelerate them ahead of their competitors.

As Sitecore’s first Global Platinum Implementation Partner, we have the knowledge, strategies and best practices to help you yield the greatest benefit from your customer experience processes. We combine proven strategies, experience design and a deep understanding of the Sitecore platform with extensive Sitecore development excellence. Leveraging our scale, resources and agility we ensure we create innovative, robust solutions.

Our customer-centric approach doesn’t just apply to your customers, it applies to you, too. We work with businesses throughout the process, providing expert knowledge and ensuring we unlock the full potential of the platform. This allows us to deliver amazing customer experiences at a global scale.

Award-winning experiences

We’ve worked with clients to create irresistible customer experiences that drive results and win Sitecore Experience Awards.
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Maximise your martech investment

Research from Avanade and Sitecore highlights that CMOs and CIOs need to improve collaboration in order to implement marketing technology that supports enhanced customer experiences.
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Take Sitecore to the next level with our holistic CX capabilities

We maximise the value from Sitecore’s technology with our end-to-end capabilities.

experienceManagementExperience management

We help you strengthen the overall customer experience by blending content management with personalisation, targeting, AB testing and more.

Talk with us about
innovation solutions,
personalization assessments,
Sitecore Business Optimization Strategies (SBOS™).


Through “headless,” or decoupled, CMS we design, connect and deliver experiences on the channels your customers care about. This assures consistent performance from mobile to in-store brand moments and beyond.

Talk with us about
Digital Studios,
dedicated headless delivery center and capabilities.

CustomerAnalyticsCustomer analytics

We use the strengths of Sitecore Cortex and Sitecore Experience Database (xDB) to help you get a 360-degree view of your customer. This enables you to deliver insights that help you meet and surpass customer expectations.

Talk with us about
Our AI capabilities around Sitecore Cortex,
taking deep analytics even further with our advanced analytics engine.


Using Sitecore Commerce and Microsoft Dynamics together, we help you realise commerce opportunities within your current web experience, monetise your web channel, and connect your marketing, sales and service experiences.

Talk with us about
How our award-winning and Microsoft-acknowledged leadership in ERP and CRM  enables differentiating foundations for successful commerce.

cloudTransformationCloud transformation

Our cloud transformation and managed services offerings provide quick go-to-market solutions for enterprises that want high-performance customer experience platforms. We help you migrate, transform, scale and get more ROI out of your platform through cloud infrastructures. The result: improved customer experiences.

Talk with us about
How our managed services enable you to focus on security and organisational excellence while we keep your IT running
Microsoft Azure and AWS capabilities, including our Cloud Solution Studio (CSS).

We have the expertise you need to succeed

Our global creative and technology expertise helps you improve your digital customer experience and accelerate ahead of competitors. Leveraging our scale, resources and agility, we work with Sitecore to deliver a peerless customer experience partnership.

We have:

  • 250 + Sitecore customers in 21 countries.
  • Delivered more Sitecore implementations on Microsoft Azure than any other provider.
  • 900 + Sitecore Certified Developers, 12 Sitecore MVPs in 2019.
  • More than 1,300 trained Sitecore specialists.
  • Helped our clients win 22 Sitecore Site of the Year and Experience Awards.

Hear the latest from our Sitecore experts

Security and your commerce implementation
Today many people are still concerned about the security of their information online, especially their financial data when they participate in shopping and financial experiences. There is still some hesitation to use credit cards to shop online, or provide information in order to bank online, etc. A fundamental aspect of the commerce experience is confidence that transactions will occur securely and customer data is protected.

Read more on the Techs and Specs blog


Sam Braid
Business & Technology Integration Talent Community Lead

Disconnected martech is leaving money on the table

61% of businesses are losing revenue because of their martech stack, but it doesn’t have to be this way.


Together, building winning customer experiences.

Sitecore® Experience Platform

Read the latest brochure now

Why upgrade to Sitecore XP 9?

Learn why you should consider a Sitecore upgrade

Sitecore Experience Awards

Avanade joins clients Merck & Co, Volvo Cars and Open Universities Australia in winner’s column.

Cricket Australia delights fans

Harnessing the power of digital to redefine customer experience.

Nippon Express engages with digital customers

Avanade helps company leverage the Sitecore Experience Platform.

Protect your assets with secure app service deployment

Learn how to deliver Sitecore secure app services with Azure Active Directory (AAD).

Content strategy lost and found

Learn how to increase productivity by managing content effectively in Sitecore.

Don't be afraid to fail

Learn about creating A/B tests and analysing data in Sitecore to optimise the digital customer experience.

Next steps

Find out how we can help you use Sitecore to deliver results-driven customer experiences.

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