What lies ahead? Start by selecting a path.

The retail industry was facing serious challenges before COVID-19 hit. Now, retailers are under intense pressure to stay relevant to consumers and protect their workforce.

Take this opportunity to increase your agility and accelerate change for the long-term. Rethink the way you do business by moving through three manageable phases of recovery.

1 in 5

consumers who ordered their last groceries online did so for the first time


increase in online orders in the US and Canada


increase in click and collect order dollars globally

3 in 4

retailers reported supply chain disruptions due to COVID-19 transportation restrictions


Sources: Accenture and Microsoft

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