Summary

Passionate about leading ERP transformation programs in complex delivery environments? Join our team as an ERP Dynamics 365 Delivery Lead and help shape, govern, and deliver large-scale ERP engagements that address our clients’ most critical business challenges.

In this role, you will lead multidisciplinary teams across business, functional, technical, and project delivery streams, ensuring alignment between client objectives, implementation approach, and successful business outcomes.

We are looking for a leader who can manage complex project environments with confidence, structure, and pragmatism—balancing scope, timelines, risks, dependencies, stakeholder expectations, and delivery quality throughout the full ERP program lifecycle.

Key responsibilities

• Lead end-to-end delivery of ERP implementation programs, ensuring alignment to client goals, scope, timeline, budget, and quality expectations.

• Manage complex project environments involving multiple workstreams, stakeholders, third parties, governance forums, and interdependent business and technology initiatives.

• Drive delivery planning, RAID management, resource coordination, status reporting, and decision-making across the full project lifecycle.

• Build strong relationships with client stakeholders, including senior leadership, and provide clear guidance on delivery approach, priorities, risks, and trade-offs.

• Ensure effective collaboration between functional, technical, change, data, testing, and deployment teams to deliver an integrated ERP solution.

• Establish and maintain robust project governance, delivery controls, escalation paths, and quality assurance practices.

• Support program recovery, issue resolution, and proactive risk mitigation in challenging or high-pressure delivery scenarios.

• Contribute to shaping delivery strategy, client engagement models, and best practices for ERP implementations within Avanade.

Summary:

Passionate about implementing CRM in the Dynamics 365 ecosystem? Join our team as a Solution Developer and participate in the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to address our customers' business challenges.

The CE team carries out projects relate to the Microsoft Dynamics 356 Customer Engagement solution focused on Sales, Marketing,Field Service and Customer Service. Of course, the Power Platform is an integral part of our expertise and so are Copilot, PVA and DCCP.

You will be part of a fun and dedicated team made up of enthusiastic, motivated, and supportive colleagues. The team is cross-skilled, including functional profiles, delivery leads and presales consultants in addition to our technical colleagues.

Key Responsibilities:

• Analyze the needs expressed in functional specification documents to develop plug-ins in C# and .NET languages.

• Mastery of project methodologies (Scrum, Agile, V-cycle) and ability to put them into practice in an international context.

• Expertise required in JavaScript, Azure and web services technologies to support functional profiles in application design.

• Support clients throughout the project using development skills and mastered technologies.

• Support our Business Analysts for the design of the solution·

Summary

Are you passionate about helping clients implement their Microsoft Dynamics 365 Customer Engagement platform solutions? We are seeking a skilled and experienced Dynamics 365 CE (CRM) Technical Architect to join our Belgian Business Applications team!

As a Dynamics 365 CE (CRM) Solution Architect you will play a crucial role in designing, implementing, and managing Customer Engagement solutions leveraging Microsoft Dynamics 365, Power Platform and Microsoft Copilot.

Key Responsibilities:

• Owning the Technical Architecture; working closely with the Solution Architect and other stakeholders, consulting on providing technical guidance to clients and project teams in ensuring best practices for architectural design and governance are followed.

• Ensuring that the solutions delivered can operate in a robust, scalable, and easy to maintain manner.

• Contributing to the Solution Architecture; working closely with the Solution Architect in validating the solution design and implementation plans. Ensuring that the Technical Architecture is in line with the Solution Blueprint as agreed upon, with a focus on the right selection and combination of Dynamics 365 and Power Platform elements, (Azure) Cloud components, and systems integration.

• Contributing to requirements gathering; working closely with the Solution Architect, client stakeholders and the project team to define the project systems integration scope and gather technical (application) requirements. As early as the start of an opportunity, in a presales role capacity; engaging with prospective and current clients during solution demos and evaluations.

• Participating in our local & global Avanade communities; be a coach and mentor to (more) junior colleagues in our Belgian Business Applications team.

Summary:

Are you passionate about implementing CRM within the Dynamics 365 ecosystem? Join our team as a Business Analyst and contribute to the creation and implementation of innovative Dynamics 365 Customer Engagement solutions to tackle our clients' business challenges.

Our CRM team manages Customer Relationship projects using the Microsoft Dynamics 365 Customer Engagement solution, focused on Sales, Marketing, and Customer Service. The Power Platform is an integral part of our expertise. Our team is cohesive and supportive, led by a dynamic and motivated Manager. The team is cross-functional, comprising functional, technical, delivery-oriented, and pre-sales profiles.

Key Responsibilities:

• Define test plans, scenarios, and test cases.

• Hold or be in the process of obtaining MB200, MB210, or MB220 certifications.

• Define test plans and monitor the implementation of features.

• Master project methodologies (Scrum, Agile, V-Model) and apply them effectively.

• Draft functional documentation and provide user training.

• Conduct workshops to gather and analyze client requirements and provide CRM implementation advice.

• Ensure alignment between client needs and the deployed CRM solution.