How Copilot changes insurance
Be more effective with Copilot
Boost employee productivity
Reduce your loss ratio by managing risk effectively. Improve underwriting and quotation times and grow your premium base. Use external data sources to flag hidden exposures. Gain up to 20 hours a week by being released from mundane tasks. Summarize meetings on Teams quickly and free up time for innovation and better customer relationships.
Get closer to customers
Reduce time-to-quote, speed up claims processing and improve broker and customer satisfaction. Capture and summarize customer conversations automatically. Interrogate sentiment and insight from client discussions to develop new services. Use emails and chat, ignored by traditional searches, for quick and contextual customer responses.
Enhance cybersecurity
Copilot sifts through vast amounts of data to proactively detect abnormal behavior, such as anti-money laundering or malware, trojans and phishing. It can automate many security processes. Copilot is integrated into Microsoft services like Dynamics 365 and Power Platform and inherits these products' security, compliance and privacy processes.
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40
%
Spend time on non-core and administrative activities, worth $160 billion over the next five years.
44
%
Say their organizations are advanced in their use of automation.
33
%
Were not fully satisfied with their most recent claims experience.
65
%
Plan to invest over $10 million into AI in the next three years.
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Growth Markets
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Singapore 179101