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How Copilot changes insurance

Be more effective with Copilot  

Boost employee productivity

Reduce your loss ratio by managing risk effectively. Improve underwriting and quotation times and grow your premium base. Use external data sources to flag hidden exposures. Gain up to 20 hours a week by being released from mundane tasks. Summarize meetings on Teams quickly and free up time for innovation and better customer relationships.

Get closer to customers

Reduce time-to-quote, speed up claims processing and improve broker and customer satisfaction. Capture and summarize customer conversations automatically. Interrogate sentiment and insight from client discussions to develop new services. Use emails and chat, ignored by traditional searches, for quick and contextual customer responses.

Enhance cybersecurity 

Copilot sifts through vast amounts of data to proactively detect abnormal behavior, such as anti-money laundering or malware, trojans and phishing. It can automate many security processes. Copilot is integrated into Microsoft services like Dynamics 365 and Power Platform and inherits these products' security, compliance and privacy processes.

modern-workplace
Employee experience

Help employees focus on high-value tasks, manage meetings effectively and access data for better decision-making.

Customer experience
Customer experience

Provide customers with quicker quotes, process claims faster and offer much more personalized interactions.

Security
Security

Proactively identify cyberthreats in real-time, automate regulatory requirements and spot areas of vulnerability.

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The Americas

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