The bank is embracing the future with a cutting-edge generative AI-powered chatbot that enhances frontline support and boosts efficiency plus accuracy — reducing manual efforts by 90%, while ensuring seamless compliance. Discover how @Microsoft AI tools are shaping its vision for innovation and continued customer satisfaction. #AvanadeImpact #AvanadeDoWhatMatters

Bank launches generative AI strategy with conversational chatbot for frontline employees

1-800-Flowers.com partnered with Avanade and Microsoft to elevate its customer service with Dynamics 365 Contact Center.

What matters to 1-800-Flowers.com is helping people easily express their thoughtfulness

Seattle Children&rsquo;s undergoes DX with help from Avanade.

What matters to Seattle Children's is patient safety

Avanade helped modernise  the CMHC workplace by building a new, secure infrastructure on the Microsoft Azure cloud platform.

CMHC transforms its technology to help more Canadians secure a place to call home

Virgin Money is reimagining conversational banking with a scalable and AI-powered virtual assistant chatbot.

What matters to Virgin Money is making every conversation count

AI helps Volksbank Group boost employee productivity and customer service.

What matters to Volksbank is engaging employees with AI-powered ways of working

Equitable Bank employees have reduced overall workloads while shortening the time it takes to fund or approve customer loans thanks to an automated document management solution integrated with Microsoft 365.

What matters to Equitable Bank is digital-first customer and employee experiences

Avanade implemented MS Power Platform to boost business operations efficiency at Ashikaga Bank.

Ashikaga Bank boosts business operations efficiency with Microsoft Power Platform

Employees at pharmaceutical innovator are using a new generative AI solution, DS-GAI, to generate ideas, assist with content creation and contribute to data analysis.

Daiichi Sankyo develops and implements in-house AI system in just one month

Japan Airlines partnered with Avanade to launch JAL-AI, a generative AI tool improving productivity, knowledge access, and airport operations.

Avanade supports JAL Group in leveraging generative AI, assisting in the development of "JAL-AI"

1-800-Flowers.com partnered with Avanade and Microsoft to elevate its customer service with Dynamics 365 Contact Centre.

Alight, a leader in human capital and technology services, is transforming employee well-being with Alight Worklife®. Seamlessly integrated with @Microsoft #Teams, this new app simplifies benefits access, empowering employees to connect with their valuable resources on the go. Learn how the company is redefining both engagement and support in the modern workplace. #AvanadeImpact #AvanadeDoWhatMatters

What matters to Alight is simplifying well-being for better team engagement

Fukuoka SoftBank HAWKS partnered with Avanade and Microsoft to create an AI avatar that delivers real-time commentary driving lead generation and enhancing fan engagement.

Fukuoka SoftBank HAWKS’ AI avatar at Mizuho PayPay Dome Fukuoka boosts lead generation

Virgin Money is helping its employees use the Microsoft platform effectively for enhanced customer and colleague experiences with a new BizApps Center of Excellence (COE), providing guidance, standards and capabilities for the use of business applications across the bank. 

What matters to Virgin Money is empowering employee innovation

Avanade migrated the URBIS banking system using AMT LION. The result of the migration was a modernisation of OTP banka's legacy system.

What matters to OTP banka is mainframe modernisation

By protecting sensitive client and employee data and mitigating cyber risks, investment firm ensures there&rsquo;s no break in client trust.

What matters to Ariel Investments is maintaining client trust

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Bank launches generative AI strategy with conversational chatbot for frontline employees

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