Loading...

STRIKING THE BALANCE

Banks must balance human interaction and digital engagement, as both are critical for growth.

WATCH THE MASTERCLASS

It’s all about balance

Being digital by design and truly human gives you the insights to add context to customer conversations, predict intent, and meet customers where they are. All while empowering your employees to deliver responsive, personalised customer engagements. With Avanade by your side, you can humanise as you modernise. We help banks to do what matters.
Shifting the Balance

Get the insights

In The Banker’s four-part video masterclass, we discuss how banks can get the balance right between applying digital technology and adopting a human touch – what we call ‘human-centered digital banking’.

WATCH THE MASTERCLASS
Humanity in Banking

Bring back humanity into banking

Digital has made banking more efficient than ever – but at the expense of human instinct. Find a way to put humanity back into banking and strike the balance between human and digital engagement that’s critical for business success.

READ OUR GUIDE

Balancing human interaction with digital engagement

As customers’ lives change, banks need to move with them. Explore how banks can create empathy in uncertain times and drive retention and loyalty by insightful interaction.

Client Stories

With Avanade by your side, you can humanise as you modernise. Through the power of people and our unique access to the Microsoft ecosystem, we know how to innovate for financial organisations like yours. We do what matters to make a genuine human impact on your customers and business.

Share this page
CLOSE
Modal window
Contract