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Navigating the needs of citizens and employees through continual change

In this episode, Jillian Moore, Global Advisory Lead at Avanade, welcomes Microsoft's Worldwide Director of Critical Infrastructure, Jeremy Goldberg, to provide insights on the behaviours, processes, and technologies that will help public sector leaders and their teams remain responsive and resilient through continual change.

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Host

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Jillian Moore
Global Advisory Lead, Avanade

Jillian Moore leads Avanade’s Global Advisory organisation, with responsibility for creating and executing Avanade’s advisory strategy, developing and leading our global advisory offerings and capabilities, and managing our strategic engagements with Avanade advisory clients.

Jillian comes to Avanade from Atos, where she led the company’s Global Digital Transformation practice. Prior to that she was a client services partner and Customer Engagement practice lead at Slalom Consulting in the U.K.

She holds a master’s degree with honours in advanced computing from Imperial College, London, and a bachelor’s degree with honours in computer science from the University of York. Passionate about mental health and the role physical activity plays, Jillian is chair of the board of trustees of London Sport, a social service non-profit whose mission is to encourage the people of London to be more active. She sets a good example. Jillian is an avid scuba diver and instructor, with a particular interest in underwater photography.

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Featured guests

jeremy-goldberg

Jeremy M. Goldberg
Worldwide Public Sector Director of Critical Infrastructure, Microsoft

Jeremy M. Goldberg is the Worldwide Public Sector Director of Critical Infrastructure at Microsoft. Prior to Microsoft, Jeremy served as the Interim-CIO at the State of New York and also the Deputy Secretary for Technology and Innovation where he led the state’s IT organisation through the first wave of the COVID19 pandemic.

Prior to New York State, Jeremy served in technology leadership roles in the Mayor’s Office’s in New York City, San Francisco and San Jose California. He has been featured in the Wall Street Journal’s CIO journal, published columns on the topics of Digital Transformation, Strategic Investments in Technology in NextGov, Government Technology and State Scoop and is the recipient of several public sector fellowships. In 2020 he was recognised as #2 in City and State New York’s Government Technology 50. He is a graduate of the University of Texas-Austin, and received his Masters from the University of San Francisco.

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Insights

Government and Public Services

Government and public services organisations must rethink how they operate to retain the trust of citizens, employees, businesses and institutions. Avanade helps clients maximise the efficiency of citizen services and innovate experiences in a world of continual change.

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