Client Group Lead: Communications, Media & Technology (CMT) and Financial Services (FS)

Shape the growth of mid-market clients. Lead at the intersection of business and technology.

IMPORTANT NOTE:  We may depending on seniority, industry experience and current role recruit separate client group leads for CMT and FS.  If you think you have what it takes to lead just one of these industries, please do get in touch.

At Avanade, we help organizations unlock the power of Microsoft technology to transform their business. We are looking for a Client Group Lead to take accountability for a portfolio of strategic clients, driving growth, shaping market strategy, and leading high-performing teams across sales and delivery in the CMT and FS industries.

This is a senior leadership role with full ownership of client success, revenue growth, and delivery excellence within an industry-aligned client group.

What you’ll do

Lead and grow a portfolio

• Own the end-to-end performance of your client group, including revenue, pipeline, and delivery outcomes
• Drive profitable growth, expanding existing accounts and winning new business
• Identify and capture strategic opportunities aligned to industry priorities

Drive sales excellence

• Build and execute a high-quality go-to-market strategy aligned to Avanade, Accenture and Microsoft
• Improve pipeline quality, win rates, and deal conversion through disciplined sales leadership
• Lead complex, high-value deals from origination through to close
• Lead a team of sales managers, business development executives, client account leads and other supporting roles to grow the business

Build trusted client relationships

• Operate as an executive sponsor across key accounts
• Develop strong C-suite relationships, shaping transformation agendas and long-term roadmaps
• Ensure an exceptional client experience, acting on feedback and continuously improving outcomes

Deliver with excellence

• Ensure strong alignment between sales and delivery teams
• Oversee delivery performance, managing risk and ensuring commitments are met
• Maintain commercial discipline across engagements, including margin and forecast accuracy

Lead and inspire teams

• Build and lead high-performing, multi-disciplinary teams across sales, industry, and delivery
• Develop senior talent and create a culture of accountability, collaboration, and excellence
• Allocate the right expertise to the right opportunities to maximise impact

Summary

At Avanade, we see how the power of Dynamics 365 Online transforms businesses every day.

By combining our deep Microsoft expertise with innovative thinking and strong industry knowledge, we create opportunities for Microsoft, our clients, and for you. Avanade offers countless paths for growth—one of them is sure to lead to your unique version of success.

Come join us!

As a CRM Solution Developer you’ll leverage your subject matter expertise to design and implement Dynamics 365 Online CRM solutions across all phases of Avanade projects. You will lead client engagements and delivery teams in planning, designing, building, testing, and maintaining CRM solutions.

You’re not just experienced—you’re a leader who understands the intricacies of CRM systems and knows how to connect with clients while guiding teams to success. Organized, energetic, and confident, you thrive in both boardroom discussions and technical whiteboard sessions. This role offers the chance to work with Microsoft’s #1 partner, with an unrivaled focus on personal development and training in both technology and consulting skills.

Together we do what matters.

Key Responsibilities

• Lead the technical delivery of Dynamics 365 Online CRM solutions, ensuring timely and high-quality execution.
• Manage and mentor technical teams, driving accountability, coding standards, and best practices.
• Collaborate with business analysts, solution architects, and client stakeholders to translate requirements into technical solutions.
• Oversee CRM customization, including entities, attributes, business rules, workflows, and plugins.
• Provide technical direction for API development and system integrations using C# Web APIs and RESTful services.
• Manage version control and code collaboration using Bitbucket or similar tools.
• Ensure effective deployment and configuration management through CI/CD pipelines and tools such as Jenkins.
• Coordinate and perform CRM data migrations, preferably using SSIS or KingswaySoft.
• Implement and enforce unit testing practices using mock frameworks.
• Use tools like XRM Toolbox to enhance productivity and solution quality.
• Support the creation, packaging, and deployment of CRM solutions and environments.

Deine Mission

Du arbeitest in interdisziplinären Projektteams und unterstützt unsere Kund:innen dabei, die Implementierung von Microsoft Dynamics 365 Finance & SCM zur Erfolgsstory zu machen. Unsere Projekte sind vielfältig und betreffen Kund:innen aus unterschiedlichen Branchen. Du arbeitest mit Projektteams und Expert:innen aus verschiedenen Bereichen zusammen, um End to End Prozesse zu definieren und Dienstleistungen auf Basis fundierter technischer und fachlicher Expertise in Microsoft Dynamics 365 bereitzustellen.

Deine Mission

Du arbeitest in interdisziplinären Projektteams und unterstützt unsere Kund:innen dabei, die Implementierung von Microsoft Dynamics 365 Finance & SCM zur Erfolgsstory zu machen. Unsere Projekte sind vielfältig und betreffen Kund:innen aus unterschiedlichen Branchen. Du arbeitest mit Projektteams und Expert:innen aus verschiedenen Bereichen zusammen, um End to End Prozesse zu definieren und Dienstleistungen auf Basis fundierter technischer und fachlicher Expertise in Microsoft Dynamics 365 bereitzustellen.