Associate Manager, DevOps Engineering 

Avanade is looking for an Associate Manager, DevOps Engineer to establish and facilitate CI/CD best practices, cloud/container-based orchestration and establish automated testing strategies. This individual will focus on the Application Lifecycle Management (ALM) tooling and continuous delivery cycle, helping teams and organizations provide agility and business-value.

Come join us
There is one in every group - the person who dreams big and has the motivation to bring their ideas to life, even as others might roll their eyes and prefer to play it safe.  Are you that person? 

Are you the one who isn’t afraid to break the mold and who gets passionate about the power of digital to transform organizations and ways of working?  Because we are building teams of people like that to help our clients unlock the power they need now and own what is next. Together we do what matters. 

Job Description:

[MULTIPLE POSITIONS] Avanade Inc. seeks Senior Consultants, Technical Advisory in Houston, TX to play an integral part in defining how Avanade views and perceives the marketplace in categories for which we offer Advisory services to our clients. In this role, you will: operate within teams to assess the client Infrastructure environment (current issues, standards, technology, tooling, processes, capabilities, operating model and ongoing transformation); support teams to create the future state IT infrastructure strategy that addresses all stakeholder agreed issues and change requirements, taking into account business strategy, guiding principles and ongoing transformation projects; design customer flows/customer journey analysis; apply knowledge of business models, business and consumer technologies for implementation plans/IT improvement approaches and research methods; support vendor selection and procurement engagements by providing a mix of technical and analytical expertise to build requirements; coordinate with work efforts on a variety of projects, which includes information gathering used to evaluate client business environments and economic factors; and provide pre-sales support which consists of understanding client requirements, building proposals, building statements of work, and creating effort and resourcing plans. Periodic travel to client sites (domestic) is expected up to 80% of the time. Must live w/in reasonable commuting distance of Houston, TX.

Compensation at Avanade varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Avanade provides a reasonable range of compensation for roles that may be hired as set forth below. The offered salary range for this specific position in TX is $129,917 to $130,000 per year. Any multi-state or general compensation ranges displayed below do not apply to this position.

We anticipate this job posting will be posted on 5/12/2026 and open for at least 30 days.

Avanade offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here: www.avanade.com/en-us/career/benefits

At Avanade we create change for a living, and joining us is your chance to do the same. Founded in 2000 by Accenture LLP and Microsoft Corporation, we have 50,000 people in more than 20 countries helping the world’s biggest and most innovative organizations realize results in a digital world – with business technology solutions, cloud and managed services that combine insight, innovation and expertise in Microsoft technologies. Find out more at avanade.com/careers

The D365 Customer Engagement (Customer Service) Business Solution Advisor is responsible for driving revenue for the D365 Customer Engagement (Customer Service) business, globally, through prospecting, acquisition, development, and expansion customer opportunities.

JOB SUMMARY:

The D365 Customer Engagement (Customer Service) Business Solutions Advisor (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams. The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support. The BSA will specialize in Microsoft Dynamics Customer Engagement Solutions for Customer Service and therefore provide deep expertise in lead qualification, opportunity assessment, opportunity development and proposal development. This role will be cross-industry.

What you'll do:

Sales Support (60%)

· Proactively deliver strategic messages and roadmaps to both new and existing customers within the Local Account Groups

· Work with the Business development (sales) team to develop and execute selling strategies

· Provide pre-qualification expertise to evaluate customers' business needs and align them based upon Avanade differentiators

· Consistently build depth in breadth in technology expertise through Avanade’s multiple tools, mandated training, access to enterprise cutting edge engagements

· Help the customer see what is possible with technology (visionary)

· Manage customer information using internal tools such as the internal CRM system, deal pricing tool, and/or regional sales spreadsheets

· Deliver quality presentations (both written and oral) and customized product demonstrations (POC)

· Serve as the Solution lead for new opportunities and direct large proposal efforts

· Understand customer business requirements to the depth you are able to spark conversation around new opportunities (what is possible with technology)

Solution Development (30%)

· Build relationships with Accenture, Microsoft, industry groups and customers

· Give input to the Global COE Team in developing and executing plans for brand development, customer referrals, market awareness and market positioning

· Represent Avanade at relevant customer and industry events and write POV documents/conduct webinars which create positive exposure for Avanade’s brand

· Contribute to the development of Avanade intellectual property, including assets and knowledge capital

· Evangelize the Customer Service/Contact Centre solutions across the Global regions

Customer Delivery (10%)

· Project kickoff support

· Customer/Prospect training

OBJECTIVES / METRICS for Avanade Customer Engagement BSA:

· Sales Support (sales and revenue targets)

· Solution Assets

· Harvesting of field-generated assets

· Continual Growth and Maintaining of technical skills and certifications

· Avanade Capability Readiness and Thought Leader (MU and Sales)

· Be active in Avanade technology communities & demonstrate leadership

· Be active in Customer Service/Contact Centre communities & demonstrate leadership